Bedford City Offices will be closed on Monday, September 7, 2026 in observance of Labor Day.🚫 TASC BUSES WILL NOT BE RUNNING 🔁 𝗔𝗹𝗹 𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗿𝗮𝘀𝗵 …
1614 L Street
Bedford, Indiana 47421
Hours: Weekdays 7:30am - 12pm & 1pm - 4:15pm
Phone: 812-275-1626
After Hrs. Emergency:
812-275-7173
Fax: 812-275-1808
Bedford City Offices will be closed on Monday, September 7, 2026 in observance of Labor Day.🚫 TASC BUSES WILL NOT BE RUNNING 🔁 𝗔𝗹𝗹 𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗿𝗮𝘀𝗵 …
At this time, the deadline to order a banner for the 2026 program has passed. We are no longer able to accept new orders for the 2026 program. The …
The City of Bedford Utilities has launched a new and improved online billing and payment solution, offering more ways to view and pay your utility bill, plus the addition of 24/7 phone payments and pay by text. Residents can receive and view bills electronically, make a payment with credit/debit card or e-check, and choose to go paperless. A quick, one-time payment can be made without registering or you can create an account to enjoy more features like setting up recurring or scheduled payments, saving payment information for later use and viewing history. Getting started is easy, just click on the online utility payment link.
Pay Utilities OnlineClick on "Forgotten Password?" at the bottom of the login screen. You will need your account number and email address to retrieve your password. If you're unable to locate this information, you may call us and after identifying your identity, then we'll be able to assist.
Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply replying. You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.
Invoice Cloud uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties.
Absolutely, Invoice Cloud will safely store your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even we do not see your complete account information.
Pay by Authorized ACH
The City of Bedford Utilities also offers customers the option of paying their utility bill through ACH. If you’d like your bill to be paid automatically on the due date from your bank account each month, call us or download the ACH form below:
Information & Terms
Authorization to start ACH payments
Authorization to stop ACH payments
Please make sure you attach a voided check to your Authorization to Start ACH Payments form.
__________________________________________________
Have More Questions About ACH?
How do I sign up for electronic payments? Simply complete the authorization form and return it to the City along with a voided check. This will help ensure that your transactions are appropriately posted. Allow 1 month for processing and withdrawals to start. Continue to pay your bill via other methods of payment until a message appears on your bill showing the withdrawal of electronic payment.
When are the bills paid? Payments are deducted on the due date of your billing statement each month. Note: If the due date is on a weekend or any other day that the bank is closed, the withdrawal will occur on the business day following the transfer.
How does it work? The City of Bedford's bank will instruct your bank to deduct the entire amount of your utility bill from your checking account. Your bank will deduct your payment amount and forward the payment electronically to the City of Bedford's bank.
How can I be sure that the bill was actually paid? The payments will be shown on your monthly statement from your financial institution.
Will I receive a notice of payment due from the City of Bedford Utilities each month? Yes. The City will continue to mail your utility bills to you as usual. However, in the message box on the bill it will clearly state that your account has been set up to have payments made electronically.
If I don't have a check or receipt, how can I prove I have paid my bill? Your monthly statement from your financial institution will include information on the payments that you have made, including the name of the payee, the amount of the payment, and the date it was paid.
What if the amount of the payment notice from the bank is incorrect or I want to dispute my bill? If you have questions or concerns regarding your bill or the amount due, you should contact the Utilities Department at 812-275-1626.
What if I no longer want to pay my bill by electronic payment? You must notify the Utilities Department in advance in writing that you want to stop paying your bills electronically. ( Authorization to stop ACH payments )
Mail or Phone Call
Pay "In Person" Options
Office Address:
1614 L Street Bedford, Indiana 47421
Your water bills will be mailed to you on the 20th of each month and will be due on the 5th of the following month. Penalties will be applied after the due date even if the date falls on the weekend or holiday. If the due date falls on the weekend or holidays, you can leave your payment in the night deposit box in order to avoid penalties. Disconnect notices are mailed out 1 to 4 business days after the due date. Failure to receive this notice does not relinquish responsibility to pay the amount due.
There are hereby established for the use of and the service rendered by the waterworks system of the city, the following rates and charges:
There are hereby established for the use of and the service rendered by the waterworks system of the city, the following rates and charges:
| Size of Meter (inches) | Gallons Allowed | Charge per Month |
|---|---|---|
| 5/8 or 3/4 | 2,000 | $13.40 |
| 1 | 3,950 | $25.05 |
| 1-1/2 | 6,210 | $37.39 |
| 2 | 14,360 | $75.05 |
| 3 | 17,240 | $87.36 |
| 4 | 31,580 | $137.09 |
| 6 | 67,450 | $249.47 |
| 8 | 123,970 | $405.72 |
| 10 | 227,850 | $662.30 |
| 12 | 418,780 | $1,133.90 |
Service under this rate shall consist of stand-by service for fire emergencies, and all water taken through the connections shall be restricted to fire emergencies only. The utility reserves the right to install flow detectors from time to time to see that the service is restricted to fire fighting purposes.
| Size of Connection (inches) | Monthly Rate Per Connection |
|---|---|
| 2 | $23.02 |
| 3 | $45.21 |
| 4 | $68.23 |
| 6 | $115.10 |
| 1/5 of 6 | $23.02 |
| 1/3 of 6 | $38.37 |
| 8 | $226.00 |
| 10 | $435.60 |
| 12 | $698.59 |
| Size of Meter (inches) | Charge per Month |
|---|---|
| 5/8 | $4.75 |
| 3/4 | $7.12 |
| 1 | $11.85 |
| 1.5 | $23.73 |
| 2 | $37.95 |
| 3 | $71.16 |
| 4 | $118.60 |
| 6 | $237.23 |
| 8 | $379.55 |
| 10 | $616.77 |
| 12 | $1020.05 |
Below you will find an up to date listing of miscellaneous fees for provided services that are charged by Bedford City Utilities.
The minimum Equivalent Residential Unit (ERU) for a property is one (1.0). One ERU is equivalent to 3,000 square feet.
a. The Residential user fee for one ERU shall be five dollars ($5.00) per month
b. ERU factors for all other types of customers are calculated based upon the total amount of square footage of the parcel divided by the ERU factor of 3,000 square feet. The ERU factor is rounded up to the next higher unit in the case of a decimal calculation.
c. No parcel shall incur a user fee greater than $250.00 per month, regardless of the number of ERU’S computed for such parcel.
We advise coming to the office at least two (2) days in advance to accommodate your desired date Connect/Disconnect date.
You, the customer, are responsible for repairing all leaks, service line breaks, or other problems beyond the service-connection fitting. If you have a question about responsibility, please call our office: 812-275-1626
For more information on our leak adjustment policies, please click the links below.
Leak adjustment policy
Request for water/sewer leak adjustment
Request for sewer adjustment when filling pool
Bedford Utilities Mission Statement:
Bedford City Utilities and the entire staff are committed to providing the best service while being fiscally responsible. Water is our most precious resource and it is our goal to provide the community with a safe, dependable supply of drinking water.
